Managing a small organisation- unit 7 - managing people – keeping them motivated

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Unit Seven: managing people – keeping them motivated

ISBN 978-1-85450-334-3 by Myra Duffy and Sheila Ritchie

part of Managing a Small Organisation Full set of eight titles ISBN 978-1-85450-354-1

Many small organisations rely on a few core staff and an army of volunteers. This can be difficult for a manager. Staff who are employed and paid have one set of expectations, volunteers another. It is an essential part of the manager’s job to keep both groups focused and committed, using a variety of motivational techniques.

This unit highlights the issues relating to both groups of staff and offers suggestions for ensuring the effective functioning of the organisation.

The Unit comprises:

Book One: Theory and Exercises

1. Self motivation (identifying the key principles of motivation, analysing what motivates you)

2. The Value of People (estimating the value of individuals, identifying difference, identifying difficulties, valuing volunteers)

3. Motivating paid staff (financial rewards, non-financial rewards, manager – paid staff relationships)

4. Encouraging volunteers (establishing a climate of trust, motivating volunteers, good delegation)

5. Mapping patterns of motivation (human behaviour, patterns of motivation and how to manage them)

6. Motivating in different situations (making decisions, resolving conflict, using the four ‘W’s to resolve conflict, people related problems)

7 Mentoring and coaching (the role of the mentor, coaching)

8. End of unit checklist

Book Two: Answers to the Exercises and Five Minute prompts

Case Studies and Templates

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Each Unit has two lie-flat, wirebound books and a folder all in a storage box

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Jacqueline Wieczorek email - elm@elm-training.co.uk 8^th February 2007