elm consulting ltd

 

Problem Solving, Stress & Conflict

 

isbn 978-1-85450-615-3

by Myra Duffy and Sheila Ritchie

Course Four

Managing a Small Team

 

Dealing with potential crises, strategies for coping, anticipating & preventing problems.

 

1. Coping with crises: personal stress - identifying, understanding & managing it

2. Identifying crises - what is a crisis? anticipating problems/crises

3. Beyond survival - managing downturn, project management, keeping an overview

4. Problems? What problems? - identification, group techniques, 7-stage process

5. Crises & stress - organisational, productive or non-productive, finding the balance

6. Crises & conflict - healthy/unhealthy conflict, negotiating

7. Your team - recognising conflict, alleviating & reducing stress

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 

A printed, boxed self-learn course covering the people skills which team managers need.

Free-standing and containing model answers, notes, references & an index to make learning easy.

 

At the end of the course, you should be able to:

* manage your own stress;

* identify a crisis, anticipate a crisis and spot trends;

* identify and solve a problem;

* understand the causes of stress and how to de-stress yourself and others;

* manage conflict;

* solve problems for small units/teams.

 

Direct from elm consulting ltd:  each course £39.00 + delivery £5 + VAT

 

COMPLETE SET OF SIX COURSES   Managing a Small Team    ISBN 978-1-85450-630-6

Set of 6 courses  £189.00 + VAT, delivery free

Corporate discounts / electronic formats available

 

From third party supplier – per course £59.00 + VAT, full set £279.00 + VAT

 

email: elm@elm-training.co.uk                      fax ++44(0)1487-773359

Seaton House, Kings Ripton, Huntingdon, Cambridgeshire PE28 2NJ England

telephone ++44 (0)1487-773254 or ++44 (0)1487-773238

Customer service 10-4 Mon – Fri

elm home page             Order direct from elm publications

elm training       Send us an Email          Publications index

 

For information on training from elm consulting, please use this link

 

back to Managing a Small Team homepage

VAT Registration No. GB 794 636 382

ELM Consulting Ltd trading as Elm Publications & Training. Company No. 4471227

Registered in England & Wales.

Registered address: Seaton House, Kings Ripton, Huntingdon, Cambs. PE28 2NJ

Please tell the webmistress if you find any broken links or have any comments about this website.

Jacqueline Wieczorek email - elm@elm-training.co.uk  31st May  2007